Help & FAQs

As a VAT-registered Ltd company, Swing Supply is committed to compliance and strictly prohibits the sale of counterfeit items. All of our stock is 100% authentic, brand new with tags, and sourced from authorized suppliers and pro shops across the country, including some with direct accounts from the brands featured on our website. We also accept Klarna for convenient payments, and each item undergoes rigorous authenticity checks. You’re welcome to verify our products at any shop for added peace of mind.

Rest assured, all your payments and data are completely secure. From Paypal to card payments, our payment gateways are fully encrypted. Complying with GDPR regulations, we do not store your password or payment information. We only access the information you provide at checkout, such as name, email, and address, which can be deleted upon request.

We specialize in sourcing last season's stock, establishing ourselves as the premier destination for top clothing outlets. We consistently offer highly sought-after products from previous seasons (and occasionally current ones) at unbeatable prices, ensuring we are always under retail.

Absolutely, every item in our inventory is brand new with tags, no item leaves our warehouse worn or without tags!

Through our return portal.

Items must be returned within 14 days of receiving your order. They should be in the same condition as received, unworn/unused, with all original tags attached and in the original packaging.

Please check your return tracking for delivery confirmation. Once confirmed, it may take up to 1-4 working days for processing after we receive your returned item.

If your order has not yet been dispatched, we can cancel it. However, due to payment processing charges, a cancellation fee will apply to cover our costs, as outlined below:

• Klarna: 5%
• PayPal: 5%
• SHOPPAY/Credit/Debit/Apple Pay: 5%

This fee is necessary to offset the costs incurred during the payment process.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We ship worldwide via DHL Express

Delivery times vary based on your chosen method but typically range from 1-2 working days for domestic orders. Special next-day delivery and express shipping options are available for international orders.